Monday, September 03, 2012

Opinion/Letter: Caribbean Airlines can do better

On BW 527 from New York to Guyana on August 16 there were no blankets on board the flight which departed after an hour‘s delay. Further, the check-in line was very long and it took an hour. On board the flight, the food was horrible. The coffee creamer was a hard lump of some solidified white substance. And on a flight five hours and more, they fed the people an unappetizing 5-inch turkey sandwich. This is the same food they serve on the New York-Kingston leg as well. The cheese on the sandwich was inedible. I am not asking CAL for free food because I would rather eat healthy, and if that means buying food on board an airline, I have no problem. CAL should sell food. It has become a poor airline that is losing millions of dollars. 

 CAL can’t claim that everything on board is “free.” Free what? Poor food? Free blankets, when none exist? Free two-piece check-in luggage at 66 pounds each? No, their employees are not aware of this and they demand that you pay for an extra suitcase and extra weight because the suitcases are over 50 pounds. What a fiasco when CAL advertised these extra perks to convince the public to fly on their non-stop flights three times a week from JFK to Guyana. I had to show them the advertisement and yet they continue to argue.

To my great surprise, there were no Caribbean nationals among the cabin crew. They were all Americans.

Read more here:  http://www.stabroeknews.com

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