MANAMA: Gulf Air has been honoured with a silver award at the Inflight Sales Person of the Year event held in London. Gulf Air cabin services manager Helen Friberg received the award on behalf of the airline for her outstanding customer service skills, knowledge of onboard duty free products and onboard sales, in a competition that saw over 87 airlines from across the world represented by their cabin crew in various categories.
"We are happy see a member of our cabin crew represented at such competitive awards," said chief services officer Marcus Bernhardt.
"This is the second time this year the department has received recognition after it picked up an excellent rating in the annual IATA customer satisfaction survey.
"Cabin crew are the unsung heroes of the airline industry. Without them an airline cannot operate," he added.
"We are glad to have won this award not once but three times and are really proud of our crew," said senior manager cabin services Mohamed Hassan.
The airline had previously won this award in 2004 and 2008.