Wednesday, April 26, 2017

Boeing 737-76N, Southwest Airlines, N7822A: Accident occurred February 11, 2017 at Phoenix Sky Harbor International Airport (KPHX), Arizona

Aviation Accident Final Report - National Transportation Safety Board: https://app.ntsb.gov/pdf 

Aviation Accident Data Summary - National Transportation Safety Board: https://app.ntsb.gov/pdf

Southwest Airlines Co: http://registry.faa.gov/N7822A

NTSB Identification: DCA17CA072
Scheduled 14 CFR Part 121: Air Carrier operation of SOUTHWEST AIRLINES CO
Accident occurred Saturday, February 11, 2017 in Phoenix, AZ
Probable Cause Approval Date: 05/26/2017
Aircraft: BOEING 737 76N, registration: N7822A
Injuries: 1 Serious, 143 Uninjured.

NTSB investigators used data provided by various entities, including, but not limited to, the Federal Aviation Administration and/or the operator and did not travel in support of this investigation to prepare this aircraft accident report.

On February 11, 2017, about 1950 mountain standard time, Southwest Airlines flight 4152, a Boeing 737-700, N7822A, had a catering agent fall from the airplane while alongside provisioning the airplane. On board were the captain, first officer, three flight attendants and several passengers. The regularly scheduled passenger flight was operating under the provisions of 14 Code of Federal Regulations Part 121 from Phoenix Sky Harbor International Airport (PHX), Phoenix, Arizona, to Sacramento International Airport (SMF), Sacramento, California.

According to Southwest Airlines, while passengers were boarding the airplane at the gate, a catering agent returned to the airplane to provide a box of peanuts. The agent stopped the provisioning truck short of the airplane creating a gap between the truck and the airplane. After entering the airplane to deliver the peanuts, the agent lost situational awareness and stepped backwards, falling through the gap, and suffered a fractured rib.

The National Transportation Safety Board determines the probable cause(s) of this accident as follows:
the catering agent's lack of situational awareness when exiting the airplane that resulted in a serious injury.

On February 11, 2017, about 1950 mountain standard time, Southwest Airlines flight 4152, a Boeing 737-700, N7822A, had a catering agent fall from the airplane while alongside provisioning the airplane. On board were the captain, first officer, three flight attendants and several passengers. The regularly scheduled passenger flight was operating under the provisions of 14 Code of Federal Regulations Part 121 from Phoenix Sky Harbor International Airport (PHX), Phoenix, Arizona, to Sacramento International Airport (SMF), Sacramento, California.


According to Southwest Airlines, while passengers were boarding the airplane at the gate, a catering agent returned to the airplane to provide a box of peanuts. The agent stopped the provisioning truck short of the airplane creating a gap between the truck and the airplane. After entering the airplane to deliver the peanuts, the agent lost situational awareness and stepped backwards, falling through the gap, and suffered a fractured rib.

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