Sunday, April 01, 2012

Qantas apologizes for maggots in trail mix

Qantas has apologized after a mother traveling on a flight from LA to Melbourne was given a pack of trail mix infested with maggots.

Victoria Cleven, 42, said she was given two packets of the trail mix as a snack during the flight last week, the Herald Sun reports.

She opened one of the packets in the darkened plane and began eating the nuts and dried fruits without turning her overhead light on.

"It tasted strange, and I turned the light on and looked at the rest of the packet, and just started seeing maggots coming out of it everywhere," she said.

"I couldn't talk. I was nearly throwing up. I was beside myself."

Her 15-year-old son checked two other packets of the Australian-made trail mix and found they also contained maggots.

A Qantas spokesman said the airline had contacted the supplier and is currently investigating how the issue occurred.

"Qantas sincerely apologizes to Mrs Cleven for the incident that occurred on her return flight from LAX to Melbourne,” the spokesman said.

Ms Cleven, who paid $1600 for her ticket, said she was offered $400 as compensation by the airline. 

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