Over 100 passengers on board a Suratbound SpiceJet fight, via Mumbai, from Delhi were left fuming on Sunday after the aircraft was abruptly diverted to Udaipur allegedly to drop a pilot-cum-engineer to attend a grounded plane.
While the diversion led to the flight No. SG-852 reaching the destinations three hours after its scheduled arrival, passengers slammed SpiceJet officials for taking them on a ride just to handle an internal issue.
Mumbai Mirror contacted the airline for its version of the story. However, the SpiceJet spokesperson refused to comment on the issue.
Aflyer who experienced the ordeal said the flight was scheduled to take off at 3.15 pm, but got delayed by 45 minutes due to some technical reasons. "However, we were taken in by surprise when the captain announced in mid-air that the aircraft was heading towards Udaipur."
The flight reached Udaipur at 5 pm following which disgruntled passengers demanded to know from the ground staff the reason behind the diversion. They were apparently told that the airline had to urgently reach some spares and a technical expert to Udaipur.
Another passenger rued, "The flight could take off from Udaipur only at 7.05 pm. It was scheduled to reach Mumbai around 5 pm, but thanks to SpiceJet's management, it got delayed by three hours."
Sources said a lot of former flight engineers are now working as pilots in SpiceJet and the airline takes their services whenever there is an emergency, suggesting that unscheduled diversions happen on few occasions.
Source: http://www.mumbaimirror.com
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