Friday, February 01, 2013

Allegiant Air passengers upset after being left on McGhee Tyson tarmac for 3 hours

ALCOA (WATE) - Passengers on an Allegiant Air flight to Lexington, Ky. want answers after their plane was diverted Thursday night to Knoxville. The passengers were kept on the plane on the tarmac for three hours with conflicting answers.

Passengers say they were headed from Orlando to Lexington when the plane was diverted to McGhee Tyson Airport.

"They turned around and re-routed us to Knoxville," said Doug Yazell. "We landed, sat on the tarmac for three hours, and about every 25-30 minutes they were waiting for a weather report, fuel, we would be taking off shortly, that sort of thing."

The unhappy passengers say they were left on the plane from 9 p.m. to midnight without any food and were given little water.

"No one was telling us anything," Nira Combs-Fiala said. "The kept telling us we're going to refuel and we're going to leave, we're going to refuel and we're going to leave. But it never happened."

The passengers were finally allowed to get off the plane and go into the airport, but were unable to get their bags or any information on the situation for another hour.

Eventually passengers were put up in a hotel and told to book new flights Friday morning. The passengers were given hotel vouchers, but had to find their own way there.

Some passengers said crew members told them on the plane the plane was diverted due to a mechanical issue, but then officials with Allegiant Air told them it was due to the weather.

Allegiant Air manager told 6 News the problem was a weather issue.

No one from Allegiant's headquarters has returned a call for comment.


No comments:

Post a Comment