“It was four hours of hell,” said Travis McGhie, who described how the plane kept lurching from side to side and going into steep turns when its hydraulic system failed Sunday.
“People were getting sick. Some people were throwing up. There were a lot of people getting nauseous,” said another passenger, Tom Mizer.
The crew did everything they could to prevent panic. One flight attendant walked down the aisle saying: “Look at me — I’m smiling. If I was scared, you would know it. If I’m not scared, you don’t need to be,” Mizer said.