Thursday, April 05, 2012

US Airways warns of fraudulent emails

PHOENIX (CBS5) -

US Airways is warning passengers about fraudulent email messages that notify customers about travel plans they never made.

Email phishing is a type of fraud committed to gain a user's personal information. A phishing email may include a fake confirmation number or ask the customer to change account information.  

The email may also link the customer to a site that's not usairways.com. Once there, the customer may be asked for his or her personal information. Some phishing emails may also have attachments or links to a site with malware that can infect computers. 

US Airways said if customers get a suspicious email, do not click on any links or open any attachments. 

Here's what to look out for:
  • Many of US Airways' emails include your name and Dividend Miles number. The airline's Web Check-in email doesn't have your name, but it has your valid confirmation code, which is never all numbers. It should be either alphanumeric or all letters.
  • Before you click, check the link by hovering your mouse pointer over it and identifying what URL is displayed. A legitimate link will have a website address/URL with usairways.com.

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