By Luke Vander Bleek Morrison
For nearly 25 years, I have been a client of services offered at the Whiteside County Airport. I have maintained an aircraft for the past 16 years, and I have received flight instruction and maintenance services from M&M Aviation during the past 20 years.
I am aware of the change of the management at the airport, and I have read in your pages many criticisms of the various processes employed by multiple actors involved in the management transition. I am confident that, like many other readers, I don’t possess enough knowledge of the issues to objectively pass judgment on many of the initiatives taken.
The first paragraph of an editorial compelled me to respond.
“The Whiteside County Airport raised eyebrows in August when it replaced its longtime manager and fixed-based operator, M&M Aviation Services, with someone who is new and less-experienced.”
Perhaps some eyebrows were raised in August when the Airport Board replaced longtime manager and fixed-based operator, M&M Aviation Services. However, the successor is far from “new,” and most regular clients of M&M Aviation likely will consider Darin Heffelfinger to be “suitably experienced.”
Heffelfinger is a past employee of M&M Aviation. During his tenure there, Heffelfinger was routinely placed in charge of operations during Dowell’s routine absences. In June 2014, I wrote a letter addressed to Dowell praising the service I received from Heffelfinger.
It is not my intention to defend or counter any of the criticism or questions others have raised, but simply to advance the proposition that Heffelfinger’s extensive experience, certifications, and superb customer relations have prepared him well to accomplish the mission of airport manager and fixed-base operator.
Welcome back, Darin Heffelfinger.
Original article can be found here ➤ http://www.saukvalley.com
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