SHUTTLE AMERICA CORP: http://registry.faa.gov/N643RW
NTSB Identification: DCA16CA041
Scheduled 14 CFR Part 121: Air Carrier operation of SHUTTLE AMERICA CORP
Accident occurred Sunday, January 03, 2016 in Raleigh, NC
Probable Cause Approval Date: 08/24/2016
Aircraft: EMBRAER ERJ 170 100 SE, registration: N643RW
Injuries: 1 Serious, 71 Uninjured.
NTSB investigators used data provided by various entities, including, but not limited to, the Federal Aviation Administration and/or the operator and did not travel in support of this investigation to prepare this aircraft accident report.
According to crew statements, the flight crew briefed the flight attendants (FA) that turbulence was forecast for the flight and that they would keep them updated throughout. During the first portion of the flight, the flight encountered light turbulence and occasional moderate turbulence several times and the flight crew made public address (PA) announcements each time. Later, the flight encountered unexpected turbulence and the flight crew immediately turned on the fasten seatbelt sign and made a PA announcement. During that time, a FA was stowing a beverage cart in the aft galley, and the turbulence caused the cart to bump the FAs hand. The FA continued to perform her duties and the flight landed uneventfully.
The next day, the FAs hand was painful and swollen and she was diagnosed with a broken wrist.
The National Transportation Safety Board determines the probable cause(s) of this accident as follows:
an encounter with turbulence resulting in a serious injury to a flight attendant.
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