Tuesday, December 30, 2014

Orlando International Airport offering free rides to stranded travelers

Orlando International Airport officials and a private parking operation are offering free rides to travelers stranded because they left their cars at a lot that closed without warning this weekend.

Airport Quick Parking on Jetport Drive shut down with an estimated 450 cars in its spaces. People returning to Orlando from holiday trips had no shuttle to pick them up and take them to the lot about 4 miles to the north.

Some ended up paying for a taxi or calling friends.

After learning of the lot's demise, Orlando International managers Monday posted signs on the second-level luggage returns of the main terminal saying the airport would provide rides. Travelers should call 407-825-2980 to arrange a ride.

So far, Orlando International spokesman Rod Johnson said Tuesday, about two dozen people have taken an airport van or truck to the lot.

"We're looking at this as one of our customer service benefits," said Johnson, who said an estimated 400 cars remain to be retrieved.

Also providing a ride is The Parking Spot, 5500 Hazeltine National Drive.

A manager with The Parking Spot said in an email to the Orlando Sentinel that Quick Airport travelers should go to the Orlando International's level 1 ground transportation section, spaces 11, 12 or 13, and tell the driver of the closed lot.

"You will be dropped off there after the shuttle drops off guests at The Parking Spot," said Mark Ligas, guest satisfaction coordinator at The Parking Spot.

Deputies with the Orange County Sheriff's Office are watching over the shuttered lot.

Story and Video:   http://www.orlandosentinel.com

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