Monday, November 21, 2011

Western Air celebrates 10th Anniversary by rewarding customers

This November Western Air is celebrating 10 years of airline service in The Bahamas. What started with a C6-Rex plane, nine employees, and one route from Nassau to San Andros has now transformed into a national airline service with 36 flights daily on eight different routes, 116 staff and a growing fleet of 10 airplanes.

"When we started the airline there was inadequate and unreliable air transport services on the routes and areas we currently service now," said Rex Rolle, CEO of Western Air.

"We saw an opportunity to service these markets by basing an aircraft in these islands, and we concentrated on providing reliable, on time, efficient and safe service at an affordable price."

Currently Western Air offers several daily services between Nassau, Andros, Grand Bahama, Bimini, Marsh Harbour and Exuma. They also provide corporate and tourist charters throughout The Bahamas and international destinations in the Caribbean and South Florida.

"We are a growing business but our success has been because of our incredible local support," Rolle stressed. "Just like we did when we started we will work with groups to help get the people to their events – we love supporting local regattas, Junkanoo festivals, you name it!"

Despite the company's biggest challenge, the unpredictable ever increasing price of jet fuel, Rolle noted that the family-orientated business is keeping their eyes on price and their faithful customers. "To celebrate our 10th anniversary we are giving back to our most important assets, our clients.

"By simply "liking" our Facebook page they are automatically entered to win one of eight round trips we are giving away this month as well as the grand prize pull of two round trip tickets!"

Winners will be notified on Facebook weekly noted Rolle, "this is a great medium for us to get feedback from our customers and we want to assure them we get all their messages and comments." Using social media has become a great asset for this fledgling airline.

"We want to grow but we are cognizant that we must not loose our family island appeal."

After the celebrations the team will concentrate their efforts on opening their 8,400sq' state of the art terminal and the 16,800sq' maintenance facility at the Grand Bahama International Airport.

Rolle noted "the long-term plan is the expansion of routes to the Caribbean and U.S. from our new Grand Bahama hub.

"We will relocate our headquarters and main maintenance facility from San Andros to Grand Bahama and this new facility at GB International Airport will become Western Air's new headquarters and maintenance facility."

http://freeport.nassauguardian.net

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