Time: 16:33:00Z
Regis#: ENY3358
Aircraft Make: EMBRAER
Aircraft Model: ERJ170
Event Type: Incident
Highest Injury: Unknown
Damage: None
Activity: Commercial
Flight Phase: UNKNOWN (UNK)
Aircraft Operator: ENVOY AIRLINES
Flight Number: ENY3358
FAA Flight Standards District Office: FAA Little Rock FSDO-11
City: LITTLE ROCK
State: Arkansas
ENVOY AIRLINES FLIGHT ENY3358 EMBRAER E170 AIRCRAFT, REGISTRATION NOT REPORTED, ENCOUNTERED TURBULENCE AND DIVERTED, 2 FLIGHT CREW SUSTAINED UNKNOWN INJURIES, LANDED WITHOUT INCIDENT AT LITTLE ROCK, ARKANSAS.
Two flight attendants aboard an American Eagle flight from Dallas-Fort Worth International Airport to Memphis were taken to a hospital Wednesday after being injured during violent turbulence.
American Eagle Flight 3358, operated by Envoy Air, was diverted to Little Rock, Arkansas.
Passengers on the plane told WFAA the turbulence was bad enough that it flipped a beverage cart, injuring a male flight attendant and tearing a leather seat.
“The flight attendant had multiple cuts on his face,” one passenger’s note read. “My husband said the plane had drinks dripping from the ceiling.”
The flight crew had started serving drinks because "everything was running smooth," Don Paul, who was on board the plane, told WFAA via telephone.
"I look over and the cart actually goes up in midair [and] flips upside-down," he said. "I don't know how many hundred pounds with all the beverages and everything that's on them."
"Immediately the passengers that could reach him are trying to pull the cart off of him. He's bleeding and having a hard time."
According to a statement from American Airlines, the aircraft landed “without incident” just after noon and made it safely to a gate at Clinton National Airport.
No passengers were injured, the airline said. American did not provide details on the extent of the flight attendants' injuries.
Flight 3358 was expected to land in Memphis at 5:46 p.m. after departing from Little Rock.
On Tuesday, a flight attendant aboard American Airlines Flight 61 from DFW to Tokyo was slightly injured after the Boeing 777 encountered "moderate turbulence." The plane made an unscheduled landing in Seattle before continuing its trans-Pacific journey.
Story and video: http://www.wfaa.com
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